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1. Setting up IT Infrastructure
a. Identifying your IT needs
• Hardware
• Software
• Networking
• Security
• Resources
b. Managing Turnkey projects
• Product evaluation
• Project management
• Procurement & supply
• Installation and deployment
• Implementation
• Testing and acceptance
2. Asset Manage
a. Review IT Assets – existing, new, requirement, upgrade
• Hardware
• Software
•
Networking Components
• Security
• Resources
b. Planning IT Resources and re-skilling
c. Facilities Management
3. Help Desk Services
a. Procedures
• Call Reporting
• Call handing
• Technical management
• Handholding
• Follow - up
b.Systems
• Manual systems
• Software solutions
• Customer care / Call Centre
• Training
4. IT Audit
5. Industry Offerings
a.
Cross Industry Applications
•
e-Commerce solutions
• Smart Card Applications, POS and related Products
• Internet & Mobility Applications
• Messaging & Wireless Gateway
• RFID Applications
• Biometrics
• Voice Applications
• Middleware solutions
• Document imaging solutions
• Workflow management solutions
b. Vertical Industry Applications
•
Banking & Finance
• Retail Services
• Logistics
• Construction
• Travel
• Hospitality
• Healthcare
• Entertainment
6. Software Platform
a. Microsoft
• Windows NT, 2000, XP
• Visual Basic, MS SQL, Biz Talk, Commerce Suite
• MS Outlook, Exchange, Share Point Portal
b. IBM Software products
• IBM RS / AIX, IBM AS400 / OS 400
• MQ Series, Cross world, Lotus Notes, Visual studio
c. Oracle Software products
• e-Business suite, Commerce suite
• RDBMS, ERP solutions
d. Middleware & Web Technologies
• JSP, Java, J2EE, Components, Embedded Java Beans
• IIS, ASP, .Net, Objects
• JSP, Java, J2EE, Components, Embedded Java Beans
• IIS, ASP, .Net, Objects
e. Application server
• IBM Web sphere
• BEA Web logic
• Oracle App server, Sybase EA server
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